Negotiation and Consensus Building
Training Community Relations Officers (CRO) to Strengthen Social License , Centerra Gold, Kyrgyzstan, 2012
- A 3-day course co-delivered with Prizma in Bishkek, Kyrgyzstan
- Participants included Community Relations Officers and selected staff from the Sustainabillty, Environment, Media and Government Relations Departments at Centerra Gold’s Kumtor gold mine in the Kyrgyz Republic
- Core content included stakeholder engagement, negotiation, communication and grievance mechanisms
- Simultaneous translation was provided because the group was multinational
- The fact that I am able to speak Russian helped to build trust quickly
“I have known Edward from LEAD International and took the opportunity to integrate him as a co-presenter for a multi-day training course for Community Relations Officers of a gold mining company. Edward impressed me (and my client) with his professional ‘can do’ approach, his ability to draw from a sheer endless toolkit, and to motivate a very diverse group of professionals from around the world to confidently work as a team in order to effectively deal with their challenging tasks and responsibilities. I look forward to working with Edward again and don’t hesitate to recommend him”. – Mehrdad Nazari, Practice Leader and Director of Prizma
Given the number of competing interests in any scenario that involves social, economic, and environmental issues, the ability to build consensus and be seen to negotiate equitable solutions is an essential leadership capacity. In December 2012 I co-delivered a three day training workshop to a group of 17 Community Relations Officers (CRO) and colleagues working at a number of gold mining properties associated with Centerra Gold in the Kyrgyz Republic, Mongolia and Turkey. This training workshop was designed to enable course participants to apply a more systematic approach to stakeholder engagement, enhance their communication and mediation skills, and share knowledge about grievance mechanisms.
I was delighted to have the opportunity to work with Mehrdad Nazari of Prizma, whose deep knowledge and experience of developing and trouble-shooting bankable environmental and social impact assessments in line with the IFC Performance Standards & Equator Principles is well known.
What was great about this training programme for me was the unexpected (by me) benefit of enabling participants to tap in to the expertise of colleagues in different departments and countries. On the last day there was a palpable sense of shared purpose and excitement in the room about going forward together as a team. To learn more about the impact of this training course please read the PRIZMA blog .